can I book a Room
taxes included in the rate?
Is breakfast included in the
I specify where I would like my room located (preferred
floor, next to pool, etc.)?
the room rate per person or per night?
you send me the hotel phone/fax number?
I need a credit card to make a reservation?
do I have to include my credit card number?
it safe to use my credit card?
is your cancellation policy?
parking available? Free parking? Long-term parking?
children will be with us... do they stay free?
rollaway beds/cribs available?
can I book a Room?
In the Page of the selected property, you can directly control
the room availability, typing in the arrival and the departure
date (Look Picture 1).
1 - Hotel description page.
1- Please type the arrival
and the departure date, then click on the Check Availability.
In this Page, the list of the available room for the requested
date, will be visualized.(Look Picture 2).
Picture 2 - Available Rooms
Price for a one room for a night.
2- Display Rates: It
is the Price-list of the properties.
3- Exchange Rate: It's
the exchange rate of the room price.
To go on with the reservation, select room type and click
if there is not available room for the requested dates,
"Agent Key" Secure Software suggests you a list
of structures with available room.
In this page, the first dates are requested in order to
go on with the reservation (Look Picture. 3).
Picture 3 - Reservation Starting
1- The number of the
available rooms (we suggest you to make a new reservationthrought
"Another Room" to book more than a room - Look
2- The Number of the
adults and/or the children for each room: please type the
number of people per room.
3- Total price in €
(For other value click on "Exchange Rate - Look
4- Cancellation Policy:
Before going on with the reservation, read carefully
the Cancellation Policy.
5- Display Rates: It's
the Price List of the property.
6- Exchange Rate: It's
the Exchange Rate of the Room Price.
7- Another Room: Click
here only in order to make a new reservation for another
8- After reading and
typing the necessary data, you can go on with the reservations,
Click on "Continue Reservation".
D- In this Page provide
the personal data and the credit card details.(Look Picture
Page Area that shows the previous choises of the customer
(hotel, room type, arrival and departure date and the total
Page Area where the customer provides all the personal Data.
Page Area where to type the Credit Card Details.
finish the reservations:
by Credit Card"
If You typed all the data correctly new page will appear
that inform you about that your reservations has been confirmed
(We suggest You to print this page as a confermation of
by Fax" In case
if You do not want to provide your credit card details you
can choose to send these details by Fax.
After typing all
the necessary data, including the credit card details, your
reservation will be registered in the "Agent Key"
Secure Software, and an E-mail will be sent to you by
confirming your reservation with a relative confirmation
Are taxes included
in the rate?
Taxes and breakfast charges are included in
the room rate, if not otherwise specified. In case taxes
and breakfast are not included, rates details will be listed
in the hotel description.[top]
included in the rate?
Can I specify
where I would like my room located (preferred floor, next
to pool, etc.)?
The hotel staff will do the best to accommodate special
requests. We cannot guarantee room location because it is
subject to availability. After booking the room via our
reservation system you should call the hotel directly to
request additional preferences.[top]
room rate per person or per night?
The quoted room rate is per room per night. The rate will
reflect the number of persons you entered in the Search
Form. It is for one person if you selected one person and
it's for two people if you selected two people.[top]
send me the hotel phone/fax number?
You receive the hotel phone/fax number ONLY with your booking
confirmation. We can't provide you this information before
you book the room.[top]
Do I need a
credit card to make a reservation?
Yes, the service provider/hotel will confirm a reservation
only when you provide your credit card details to guarantee
your booking. Please, note: Our Reservation Service is free
of charge, so all your credit card details are going directly
to the hotel and you will pay only for accommodation.[top]
When do I have
to include my credit card number?
You will be required to submit a credit card number at the
time of booking. The majority of the hotels will not hold
rooms without a credit card number. Your credit card will
not be charged until you check out of the hotel unless the
type of room you selected states that a deposit is required
or some others restrictions. We recommend using a credit
card to guarantee your reservation.[top]
Is it safe to
use my credit card?
Yes. Boutique Hotel Reservations utilizes Agent-Key Secure
System. We take this matter very seriously. To ensure
your security, Boutique Hotel Reservations utilizes Agent-Key
System Secur Agent-Key Secure system utilizes
a system which encrypts the credit card number and encodes
it into a non-usable form.[top]
What is your
We do not share your personal data. All data submitted is
kept confidential and is not passed on to any third parties.[top]
What is your cancellation policy?
Cancellation policy depends on every hotel/hotel's chain.
You can also read the hotel description to determine the
cancellation & noshow policy of your hotel. These policies
will vary, so you must read each one carefully. Most policies
will state that you must cancel the room(s) by 1,
2, 3, or 7 days prior to your specified arrival. If you
cancel before this, generally you will not be charged a
penalty. Canceling after this period will result in a cancellation
penalty fee. [top]
Is parking available? Free parking?
Most hotels offer free parking to their guests. Long-term
parking is offered at the discretion of the hotel (often
in conjunction with park and fly rates). This may be listed
in the Info section of the hotel description.[top]
Our children will be with us... do
they stay free?
Usually children under 5 years of age stay for free in their
parent's room using the existing bedding. The age requirement
differs depending on the hotel's policy. This may be listed
in the Info section of the hotel description.[top]
Are rollaway beds/cribs available?
Most hotels offer rollaway beds and cribs (typically at
a charge- Euro 15.00 - Euro 50.00 each). Some hotels have
restrictions on what room types will allow rollaway beds.
This may be listed in the Info section of the hotel description.
You can request these items by calling the hotel after completing
your reservation process.[top]